Star Pirates Help FAQ
Note: this is the Help FAQs, to see the full set of all FAQs, click here.
We are glad you decided to join in the fun with us at Starpirates! If at any time you need help, you can always message our game staff by clicking Contact Support on the left menu. Feel free to contact any of the staff. The Admin team tries to be available during the hours of 10am-4pm EST, although development, testing and other duties can sometimes interfere. The staff contacts are listed on the 'Leaders' tab in the main section.
Note: Snakehead Games relies upon it's volunteer moderator team. We will not second guess them about cases - for one, we trust them, for another they have more information than we do about specific cases. If you *really* think their ruling is unfair contact another moderator, but you had better be sure of your case. We simply do not have the time to run an appeals court. Contact an Admin for an appeal only if you believe your human rights have been violated i.e. racist, sexist, etc. comments. Anything else will be ignored.